Please read these Terms and Conditions (“Terms” or “Terms of Use”) carefully before using www.kaeros.co (the “Website”). Your use of this Website confirms your unconditional acceptance of the following Terms and Conditions. If you do not accept these Terms and Conditions, do not use this Website.

If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us within the ‘My Account’ area of the Website. You agree and acknowledge that you will use your account on the Website to purchase products only for your personal use and not for business purposes.

This Website is owned and operated by Kaeros International (hereinafter “Kaeros”, “The Company”, “we”, “us”, “our” or “kaeros.co”) having its Registered and Corporate Office at UG 8-9, Lusa Tower, Azadpur Commercial Complex, New Delhi – 110033. In visiting or using the www.kaeros.co website, of Kaeros International, You (“You” or “User” means the person using www.kaeros.co) are deemed to have accepted the Terms and Conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such Terms and Conditions till the time you access this Website. Kaeros International reserves the right to change these Terms & Conditions from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible. All rights, including copyright, in this Website are owned by Kaeros International. The Website and its original content, features and functionality are and will remain the exclusive property of Kaeros. Any use of this Website or its contents, including copying or storing it in whole or part is prohibited without the permission of Kaeros International.

ELIGIBILITY CRITERIA

The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian to use/purchase/contract from/with, this Website. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act of 1872 are not eligible to use this Website.

Those who choose to access this Website from outside India are responsible for compliance with Indian local laws if and to the extent that local laws are applicable.

PRICING & PAYMENT

All prices are listed in Indian Rupees (INR), as displayed, and are inclusive of all taxes at the appropriate rate. GST will be applicable as per prescribed rate, on such product as applicable as on date. Item(s) in your shopping cart will always reflect the actual price of the product. Payment can be accepted in Indian Rupees only.

All payments on kaeros.co are securely processed. We accept most major credit and debit cards including Visa, MasterCard, Rupay and American Express. We will ensure confirmation of ordered item(s), availability and shipping before processing your order transaction. You will be advised by e-mail or any other electronic mode of communication, if we are unable to complete your order.

In a credit card transaction, you agree, understand and confirm to use your own credit card and shall not use a credit card, which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to us. Kaeros will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the User and the onus to ‘prove otherwise’ shall be exclusively on the User.

Kaeros commits to keeping the information provided by you confidential and assures you that it will not be shared by us with any third parties unless required for fraud investigations or by law, regulation or court order.

Once your order has been placed, you will be sent an email confirming that it has been received. In very rare cases, there might be a time gap in receiving the confirmation email. Please rest assured and in case you don’t receive a confirmation, please contact us.

Prices on the Website are subject to change without notice, and can vary from product to product, and from time to time, depending on the price of raw materials at the time of production. Occasionally, a product will sell, and then be recreated at a later date with a difference in price. This simply reflects the market value of the raw materials, and does not mean that we have increased our mark-up.

PRICING POLICY FOR ONLINE MERCHANDISE

At kaeros.co, we’re committed to offering shopping convenience, exceptional service and an exciting product selection at competitive prices. Kaeros.co and all other online and offline stores or platforms where we supply or sell through, operate separately.

ACCOUNT

When you create an account with us, you agree to provide us information that is true, accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate suspension or termination of your account on our Website. In case a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any wrong information), any extra cost incurred by Kaeros for redelivery shall be claimed from you and you shall pay such cost.

You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password, whether your password is with our Website or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

PRODUCT, CONTENT & SPECIFICATIONS

All features, content, specifications, products and services described or depicted on this Website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. All products have Kaeros branding. The inclusion of any products or services in this Website at a particular time does not imply or warrant that these products or services will be available at any time.

You must agree that before placing an order you shall check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale in our Terms and Conditions.

All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order or to divide up orders. We will inform you if we are unable to fill your order.

Kaeros reserves the right, at our sole discretion, to limit the quantity/value of the items purchased by you and such restrictions may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. Kaeros reserves the right, to prohibit sales to any one as it may deem fit.

For any bulk purchases, or wholesome inquiries, please get in touch with us.

COLOR VARIATIONS & WEAR AND TEAR

We have made every effort to display colors and textures of the products appear as accurately as possible on the Website. However, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary.

Please note, leather is a natural material and a slight variation is bound to appear in each item. Scratches and marks on the leather surface are a part of the characteristics of the material. They do not qualify as defects. Some of the products with metal fittings might tarnish or lose its shine over time due to weather conditions and usage. These are changes which occur due to the varied use and handling of the product by the customer and cannot be held against the manufacturers.

DELIVERY SCHEDULE

We aim to dispatch all orders within 7-10 working days of placing the order. Please note, Kaeros Exclusive and Runway Edit pieces may take up to 2-3 weeks. Once the order has been dispatched, you will receive a confirmation message with the shipping details and tracking number from our delivery partner. You could go to ‘Track Order’ and determine the status of your order using your respective tracking number. Please note that estimated delivery schedules are to be used as a guide only.

In case a non-delivery occurs on account of a mistake by the customer (i.e. wrong name, wrong address or any wrong information), the additional cost of redelivering the order will be charged to the customer.

RETURNS & EXCHANGES

Items you buy from Kaeros are non-returnable unless you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from its description on the product details page on our Website. Kaeros acknowledges return of products only limited to direct sale between vendor and consumer. This only entails sale online on our Website.

Any product that has been hampered or damaged while transportation or has a manufacturing defect must be notified by email or other electronic mode of communication within 24 hours of the product being delivered and returned to our warehouse within a strict time period of one week, else Kaeros will not be liable to accept the product. In such cases, the customer will have to write to hello@kaeros.co with a valid proof of the defect and a prompt response is guaranteed from our end. We will investigate the damage and repair or replace the product in entirety.

All couriers of this nature will be borne by the customer themselves. Kaeros will only bear the expenses of the courier after the repair or replacement of the product.

PROMOTIONAL CODES & GIFT CARDS

Only one coupon code or gift card can be used per transaction and cannot be used in conjunction with another coupon code or gift card respectively. Offers runs till stock lasts. Duration of promotion is in the sole discretion of Kaeros and it reserves the right to extend or terminate the promotional offer, without further information at any point of time. The products can be removed/changed/added under the offer category. It will be in sole discretion of Kaeros International. All offer codes apply to full price products only.

Kaeros reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the Terms & Conditions of promotion, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Kaeros’ decision in this regard shall be final and requires no intimation to the customer of any sort.

CANCELLATION

There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional information or verifications before accepting any order. We will inform you if the entire order or any part of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit/debit card has been charged, the said amount will be reverted back in your card account, subject to your bank’s reversal procedures and policies.

We will seek authorization on your card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc. Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured/charged. If however the same is charged to your card/bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner. Kaeros reserves the right to capture/charge your card to the full or partially authorized amount for the concerned order.

The customer agrees not to dispute the decision made by Kaeros and accept Kaeros’ decision regarding the cancellation.

THIRD PARTY LINKS

Our Website may contain links to third-party websites or services that are not owned or controlled by Kaeros International. Kaeros International has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Kaeros International shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

DISCLAIMERS

Your use of this Website and/or products are at your sole risk. The Website and products are offered on an “as is” and “as available” basis. Kaeros expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement with respect to the products or website content, or any reliance upon or use of the website content or products. (“Products” include trial products.)

Without limiting the generality of the foregoing, Kaeros makes no warranty,

1. That the information provided on this Website is accurate, reliable, complete, or timely.
2. That the links to third-party websites are to information that is accurate, reliable, complete, or timely.
3. No advice or information, whether oral or written, obtained by you from this Website will create any warranty not expressly stated herein.
4. As to the results that may be obtained from the use of the products or that defects in products will be corrected.
5. Regarding any products purchased or obtained through the Website.

Kaeros International may own the copyright to all the contents of this Website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified).

You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the Website without written consent from us (except as stated below).

You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please get in touch with us to apply for permission to reproduce the content.

While our Website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colors in our images will be rendered correctly on different computer monitors.

You shall not use the Website in any way that will damage it or interrupt its provision. You shall not use the Website to transmit or post any computer viruses. We cannot guarantee that the Website is free from computer viruses, and you should take your own precautions in this respect. We will try to make sure that the Website is always available. However, this is not always possible, and we are not liable if the Website is unavailable.

LIMITATIONS OF LIABILITY

We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Website or your downloading of any materials, from this Website. In no event will we, our employees, affiliates, agents, successors, assigns, retail partners nor any party involved in the creation, production or transmission of this Website be liable to any party for any indirect, special, punitive, incidental or consequential damages (including, without limitation, those resulting from lost profits, lost data or business interruption) arising out of the use, inability to use, or the results of use of this Website, any websites linked to this Website, or the materials, information or services contained at any or all such websites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. The foregoing limitations of liability do not apply to the extent prohibited by law.

SITE SECURITY

You are prohibited from violating or attempting to violate the security of this Website, including, without limitation,

1. Accessing data not intended for you or logging onto a server or an account, which you are not authorized to access.

2. Attempting to probe, scan or test the vulnerability of a system, network or breach security or authentication measures without proper authorization.

3. Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, and “flooding,” “spamming,” “mail bombing” or “crashing.”

4. Sending unsolicited emails, including promotions and/or advertising of products or services.

5. Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting Violations of system or network security may result in civil or criminal liability. Kaeros will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available on this Site and other than generally available third party web browsers (e.g., Microsoft Explorer, Microsoft Edge, Google Chrome, Mozilla Firefox, Safari).

MODIFICATION OF TERMS AND CONDITIONS

Kaeros.co reserves the right at any time to modify the Terms and Conditions of this User Agreement without any prior notification to you. You can access the latest version of the User Agreement at any given time on www.kaeros.co. In the event the modified User Agreement is not acceptable to you, you undertake to discontinue using the Website. However, if you continue to use the Website you shall be deemed to have agreed and accepted to the modified Terms and Conditions and you undertake to abide by the modified User Agreement.

TERMINATION

This User Agreement is effective unless and until terminated by either you or kaeros.co. We may terminate the User Agreement or suspend access to our Website at any time and may do so immediately, without prior notice or liability, for any reason whatsoever, including without limitation, if you breach the Terms.

Upon termination, your right to use the Website will immediately cease. If you wish to terminate your account, you may simply discontinue using the Website. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Our right to any comments shall survive any termination of this User Agreement. Any such termination of this User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability against you that may have arisen under the User Agreement.

INAPPROPRIATE MATERIAL

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we reasonably determine that you have violated or are likely to violate the foregoing prohibitions, we may take any action we reasonably deem necessary to cure or prevent the violation, including without limitation, the immediate removal from this Website of the related materials.

GOVERNING LAW & JURISDICTION

These Terms shall be governed and construed in accordance with the applicable laws of India without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service. All litigation is exclusively under the NCT of Delhi jurisdiction in any proceedings arising out of this agreement.

If any dispute arises between you and the Company during your use of the Website or thereafter, in connection with the validity, interpretation, implementation or alleged breach of any provision of this Agreement, and the Privacy Policy or the documents they incorporate by reference, the dispute and all litigations are exclusively under the NCT of Delhi jurisdiction and the proceedings shall be in the English language.

COPYRIGHT & TRADEMARK

Kaeros reserves all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not authorize anyone to use any name, logo or mark in any manner. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the ‘Contents’) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You will not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents of the Website or any related software. All software used on this Website is the property of Kaeros International or its suppliers and they are protected by Indian copyright laws.

Certain trademarks, trade names, service marks and logos used or displayed on this Website are registered and unregistered trademarks, trade names and service marks of Kaeros. Other trademarks, trade names and service marks used or displayed on this Website are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this Website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Website without our written permission or the written permission of such third party owner.

DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with Kaeros and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners.

CONTACT INFORMATION

If you have any queries about these Terms & Conditions or have any comments or complaints on or about our Website, please contact us through our Website or email us at hello@kaeros.co